Salza Sales Call Platform Features
Dynamic Script Engine
Although not every sales call is the same, all calls follow a similar path or recipe of seller-driven statements and questions. The replies given by a prospect define the outcome in a conversation.
By tracking all seller's actions in a call, we can determine the effectiveness of chosen questions and value statements and predict sales conversions. We guide the seller through a cold call based on the calculated efficiency.
Create Believable Urgency
Display Trust & Credibility
Setup of typical FAQs
Call Handling & Data Connectivity
Salza's call platform enables you to connect a headset to your computer and to make calls through the internet browser. Enjoy very favorable rates per minute through our corporate partnership with Twilio, or link to other call providers upon request. Use additional features to enhance call quality and to monitor performance.
Salza connects to your CRM to create call campaigns for your sales teams. It pushes back follow-up actions and activities to keep your records up-to-date.
Build in VoIP Telephony
Optional VoIP APIs
Optional Call Recording*
Create Call Campaigns
Call Content Measurement & Qualitative KPIs
While we usually measure overall call conversions of successful calls, we can now dig into conversational call modules to identify the challenges of the seller, where a call goes wrong. Get insight data why your value-statement failed; e.g., either because of lacking need analysis or through unchallenged price objections.
Just because a call didn't end successfully does not mean that a call was overall bad. Find out where your team excels and where it may need further training. Get a new set of KPIs, highlighting the progress and learning curve of your team.
Quantitative Key Performing Indicators: